FREQUENTLY ASKED QUESTIONS
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If you place your order by 12 PM Eastern Time during the week, we ship your order the same day. Any orders received after the cutoff time may be processed the next business day. We estimate 2-4 business days after shipping, but once your order ships it's out of our control. If an item is listed as preorder, we will usually list in the description when it is estimated to ship, but will normally take longer than regular shipping. However, if problems occur, contact LPD for a quick solution. A tracking number will be provided directly to you once your order ships - make us aware if a tracking number isn't sent to you or if it's been lost, we will send a new one. Keep in mind that all of these estimations do not include weekends!
During the holiday season, please allow a few additional days for our team to pack your order. All orders placed after December 17th will not be guaranteed to arrive by Christmas.
There is no minimum order amount. Feel free to order as little or as much as you want.
Tracking information will be provided when your order has been shipped and scanned by the shipping company. Your tracking number is automatically sent to the email address you provide at checkout. If you do not see your tracking information, please check your spam folder. In addition, you can find your tracking number by going into My Account or Order History. If the tracking number is not there, that means a shipping label has not been created yet.
We do accept returns, see Return Policy
We do accept exchanges within 24 hours of purchase Monday-Friday.
We offer a rush option at checkout (USA only) under UPS Next Day Air. We process orders right away for rush shipping orders (same day before 12 p.m. EST).
Yes! When you checkout, please click the international shipping option and enter your address in correctly.